The University administration is closed for Good Friday on Friday, March 29.
We understand that you may have questions and concerns about how the labour disruption may impact you as a student. The University’s top priority is to continue supporting you and your learning. For information regarding campus access, resources and more, please consult theFAQs page. We also encourage you to access well-being resources available to you.
For the most current information regarding the labour disruption, please visit York’s labour disruption website. Students will be able to find information about the status of their courses on the Course Status website and eClass.
Advisors at Student Support & Advising provide assistance and guidance to students seeking information on admissions inquiries, your student record, your student account and financial aid matters.
We are here to help you:
- Understand your student account, tuition and fees;
- Assist with financial aid and OSAP inquiries;
- Resolve financial or admissions related issues;
- Provide guidance on university policies and guidelines;
- And much more.
Before connecting with the Student Support & Advising team, we recommend reading the following sections on services that we provide online or our frequently asked questions (FAQs).
For course-related inquiries, please contact your Faculty's Academic Advising office.
FAQs
Services we provide online
Many services are available to you completely virtually.
- To order transcripts, graduation letters, diplomas, a RESP letter, or any other customized letter, submit a request through the request a letter webpage.
- To request a change of your academic program, submit a program change request.
- To reactivate your York record after time away, submit a reactivation form.
For a full list of online services, visit My Online Services.
Resources available to you
Learn about other ways we can support you in your journey as a student. If you need help outside of your student account, please see the following resources available at York.
Connect with us
To connect with us either in-person or virtually, you must use the QLess app.
To access QLess:
- Download the QLess app to your smartphone from Google Play or the Apple App Store or
- Access the QLess web portal through a web browser.
Note: For all OSAP inquiries, please ensure that you have uploaded your OSAP documents directly to your OSAP account.
Please note: We are currently experiencing high queue volumes on all our contact channels. We apologize for the delays as we continue to work to improve our student services.
Connect with York University